OnCalli Service
Free for property managers, paid for by contractors. Another way to request service — nothing about how you work has to change.
Submit a service request
New Service Request
Draft
Property
Riverside Office Tower
Service
HVAC
Provider
Swan Mechanical Ltd (8:00 am - 4:00 pm)
Problem
AC unit not cooling
Priority
Urgent
Equipment
Rooftop Unit 3
Description
3rd floor units are blowing warm air. Tenants have been complaining since this morning.
Live status updates
- Submitted
- Assigned
- En Route
- Complete
Tech is 10 minutes out.
Apex HVAC Services
Mike's been assigned, he's on his way.
Mike (Tech)
Just arrived, checking the rooftop unit now.
You
Perfect, thank you for the update!
Keep service records
Service Records
12 completed
Riverside Office Tower
Submitted by Jerry Seinfeld · Received by Mike Chen
Completed
Maple Street Apartments
Submitted by Jerry Seinfeld · Received by Dana Ruiz
Completed
Submit a service request
New Service Request
Draft
Property
Riverside Office Tower
Service
HVAC
Provider
Swan Mechanical Ltd (8:00 am - 4:00 pm)
Problem
AC unit not cooling
Priority
Urgent
Equipment
Rooftop Unit 3
Description
3rd floor units are blowing warm air. Tenants have been complaining since this morning.
Frequently asked questions
Can't find the answer you're looking for? Reach out to our customer support team.
- Is OnCalli Service really free?
- Yes. Property managers use OnCalli Service free, always. Contractors are the paying customers.
- Can I place a request any time?
- Yes. OnCalli is a 24/7 on-call service — nights, weekends, and holidays all work the same way.
- What happens after I submit a request?
- It's routed straight to your connected contractor's on-call staff, who dispatch it to the right person. From there you can chat directly with whoever's handling it and track its status until it's complete.
- How do I find a contractor?
- Search the Contractor Hub by trade, state, and city, browse real jobs contractors have completed on OnCalli Field, and send a connection request straight from their post.
- Can I invite members to my organization?
- Yes. Invite team members by email, then choose which properties each one can access. Requests they submit come to you for approval before reaching the provider — your own requests go out immediately.
Free for property managers — no catch, no credit card.